Catering Sales & Event Management
This course is designed to introduce students to the world of on-premise catering by delving into the different aspects of catering sales and event management from the venue’s perspective. Students […]
Introduction to Hospitality Management
This course will introduce students to the specialty area of business called hospitality management. Students will learn about basic operations, industry challenges, and current trends in tourism, recreation, restaurants, food […]
Hotel Operations
This course focuses on the roles and duties of the general manager and front office manager of a full-service hotel. With an emphasis on front office operations, this course will […]
Hospitality Marketing and Sales
This course applies basic marketing principles and sales techniques to the unique environment of the hospitality industry. Students will learn how to develop a strategic marketing plan integrating key elements […]
Customer Service
This course examines the principles of customer service and its significance in a service-driven industry. Topics covered include: the service strategy; internal and external customers’ wants & needs, communicating customer […]
Planning Meetings & Conventions
This course introduces the various types of events and activities that can be planned for resort management hotels and convention centers. Students will learn how to work with business convention […]
Hospitality Law
This course provides a basic understanding of the legal principles and precedents related to hospitality industries with a concentration on hospitality management. Topics include employee relations, compliance with the Americans […]
Restaurant Development & Strategic Planning
This course will introduce students to the basic skills of effective restaurant administration. This includes supervising personnel, problem solving, forecasting and operational analysis. There is training in menu planning and […]
Food and Beverage Operations
This course is designed to introduce the student to managing front-of-the-house operations with a focus on providing superior service. Management topics include food and beverage product knowledge, sales forecasting, cost […]
Introduction to the Spa Industry
This course will examine the growing segment of spas and spa services. The evolution of the spa industry will be detailed from ancient civilizations to today with an emphasis on […]
Event Planning
This course is designed to provide an introduction to the principles of event management. The student will examine event planning models and focus on the details required to plan special […]
Professional Development
Regardless of the career path a student chooses, developing career goals, demonstrating professional practices, and managing effective workplace relationships will all play an integral role in career success. Some key […]
